Help Center

Welcome to the LoveFans Help Center! We're here to assist you with any questions or concerns you may have. Below, you'll find information on various topics to help you navigate and utilise our platform effectively.

Getting Started

Creating an Account

To join LoveFans, click on the "Sign Up" button located at the top right corner of the homepage. Fill in the required information, and you'll be ready to explore our community.

Logging In

If you already have an account, click on the "Log In" button and enter your credentials to access your dashboard.

Account Management

Updating Profile Information

Navigate to your account settings to update personal information, change your password, or manage notification preferences.

Subscription Management

You can view and manage your subscriptions under the "Subscriptions" tab in your dashboard. Here, you can renew, cancel, or modify your subscription plans.

Content Creation

Uploading Content

To upload photos or videos, go to the "Create" section in your dashboard. Ensure your content complies with our Content Provider Agreement to maintain community standards.

Earnings and Payments

Monitor your earnings in the "Earnings" tab. LoveFans offers weekly payouts through various payment methods. For detailed information, refer to our Payment Information.

Safety and Security

Reporting Issues

If you encounter any inappropriate content or behavior, please report it using the "Report" button available on each profile or content piece.

Content Protection

We have an Anti-Piracy Department dedicated to removing unauthorized content. If you find your content elsewhere without permission, contact us at stars@lovefans.co.uk with the relevant details.

Support

Contact Us

For any inquiries or assistance, reach out to our support team at support@lovefans.co.uk. We aim to respond within 7 business days, as outlined in our Complaints & Appeals Policy.

Community Guidelines

Please familiarize yourself with our community guidelines to ensure a respectful and enjoyable experience for all members. Adhering to these guidelines helps maintain a safe and welcoming environment.

If you have further questions or need additional support, don't hesitate to contact us. We're here to help!